Effective Date: 15 April 2026
Company: Miller and Reed FZE LLC
License No.: 2628313805888
Registered at: Ajman NuVentures Centre Free Zone, Amber Gem Tower, 26th Floor, Sheikh Khalifa Street, Ajman, United Arab Emirates
Email: m@millerandreed.com

Miller and Reed FZE LLC (“Miller & Reed”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at millerandreed.com (the “Website”) or engage our services. Please read this policy carefully. By using our Website or services, you consent to the practices described herein.

1. Who We Are

Miller & Reed is an advertising and digital marketing agency incorporated and operating under the laws of the Ajman NuVentures Centre Free Zone, United Arab Emirates. We are the data controller in respect of personal information collected through this Website and in connection with our services.

2. Information We Collect

We may collect the following categories of personal information:

2.1 Information You Provide Directly

• Contact information: name, email address, phone number, and company name when you fill in a contact form, request a proposal, or book a consultation.
• Communications: messages, enquiries, and correspondence you send to us by email or through the Website.
• Client information: business details, billing information, and other information provided in the course of engaging our services.

2.2 Information Collected Automatically

• Usage data: IP address, browser type and version, operating system, pages visited, time and date of visits, and referring URLs.
• Cookies and tracking technologies: we use cookies and similar technologies to enhance your experience on our Website. See Section 8 for more details.

2.3 Information from Third Parties

We may receive information about you from third-party platforms such as Meta, Google, and LinkedIn in connection with advertising campaigns we manage on behalf of clients, subject to those platforms’ own privacy policies.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your enquiries and provide the information or services you have requested.
• To prepare and deliver proposals, contracts, and service agreements.
• To provide, manage, and improve our advertising and digital marketing services.
• To process payments and manage billing.
• To communicate with you about your account, campaigns, or projects.
• To send you marketing communications where you have consented or where we have a legitimate interest to do so (see Section 5).
• To analyse Website usage and improve our Website’s functionality and content.
• To comply with our legal and regulatory obligations.
• To protect our rights, property, and the safety of our clients and others.

4. Legal Basis for Processing

We process your personal information on one or more of the following legal bases:

• Contract: processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
• Legitimate interests: processing is necessary for our legitimate business interests, such as improving our services and conducting direct marketing, provided those interests are not overridden by your rights.
• Consent: where you have given us explicit consent to process your information for a specific purpose, such as receiving marketing emails.
• Legal obligation: processing is necessary to comply with applicable laws and regulations.

5. Marketing Communications

We may send you marketing emails or other communications about our services, industry insights, and updates where you have consented to receive them or where we have a legitimate interest to do so as an existing or prospective client. You may opt out of marketing communications at any time by clicking the unsubscribe link in any email or by contacting us at m@millerandreed.com. We will process your opt-out request promptly.

6. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

• Service providers: third-party vendors and contractors who assist us in operating our Website and delivering our services, such as hosting providers, payment processors, analytics tools, and project management platforms. These parties are bound by confidentiality obligations and may only use your information as directed by us.
• Advertising platforms: where required to deliver campaigns on your behalf (e.g. Meta Ads Manager, Google Ads, LinkedIn Campaign Manager), subject to those platforms’ own privacy policies.
• Professional advisors: lawyers, accountants, and auditors where necessary for legitimate business purposes.
• Legal and regulatory authorities: where we are required to do so by law, court order, or regulatory authority.
• Business transfers: in the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the relevant third party, subject to equivalent privacy protections.

7. International Transfers

Miller & Reed operates from the United Arab Emirates. If you are located outside the UAE, please be aware that your information may be transferred to and processed in the UAE. Where we transfer personal information internationally, we take appropriate steps to ensure adequate protection in accordance with applicable data protection laws.

8. Cookies

Our Website uses cookies — small text files stored on your device — to enhance your browsing experience, analyse Website traffic, and support our marketing activities. We use the following types of cookies:

• Essential cookies: necessary for the Website to function correctly.
• Analytics cookies: help us understand how visitors interact with our Website (e.g. Google Analytics).
• Marketing cookies: used to track visitors across websites and display relevant advertising (e.g. Meta Pixel, Google Tag Manager).

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Website. By continuing to use our Website, you consent to our use of cookies as described in this policy.

9. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. In general:

• Client records are retained for a minimum of 5 years following the end of the business relationship.
• Marketing contact data is retained until you opt out or request deletion.
• Website analytics data is retained in accordance with the retention policies of the relevant analytics platform.

10. Your Rights

Depending on your location and applicable law, you may have the following rights in relation to your personal information:

• Right of access: to request a copy of the personal information we hold about you.
• Right to rectification: to request correction of inaccurate or incomplete information.
• Right to erasure: to request deletion of your personal information where we no longer have a legitimate reason to retain it.
• Right to restrict processing: to request that we limit how we use your information in certain circumstances.
• Right to data portability: to receive your information in a structured, machine-readable format.
• Right to object: to object to processing based on legitimate interests, including direct marketing.
• Right to withdraw consent: where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us at m@millerandreed.com. We will respond to your request within 30 days. We may ask you to verify your identity before processing your request.

11. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or alteration. These include secure servers, encrypted data transmission (SSL/TLS), and restricted access to personal information on a need-to-know basis. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

12. Third-Party Websites

Our Website may contain links to third-party websites, including social media platforms and advertising networks. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Children’s Privacy

Our Website and services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will post the updated policy on this page with a revised effective date. We encourage you to review this policy periodically. Your continued use of our Website or services after any changes constitutes acceptance of the updated policy.

15. Governing Law

This Privacy Policy is governed by the laws of the United Arab Emirates, including UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and the applicable regulations of the Ajman NuVentures Centre Free Zone. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts of the Emirate of Ajman.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact our data privacy contact at:

Miller and Reed FZE LLC
Amber Gem Tower, 26th Floor
Sheikh Khalifa Street, Ajman
United Arab Emirates
Email: m@millerandreed.com
Tel: ‪+971 58 513 6922‬